FUNCTIONAL AREA TWO (2)

System and Software Design, Development, and Integration

A set of activities that results in software products. Software development may include new development, modification, reuse, re-engineering, maintenance, or any other activities that result in software products. Providing for project management, planning, design, building and implementation of client specific applications, taking responsibility for achieving contractually specified results.

Software Distribution, Licensing, Maintenance

The Economical IT Solutions Team can provide for software maintenance and/or software licenses from 3rd party vendors in support of tasks falling within this functional area

Information Technology (IT) Strategic Planning, Program Assessment, and Studies

The Economical IT Solutions Team can provide resources to support in the development, analysis, and implementation of IT strategies, architectures, program planning and assessment, and risk, trade-off, requirements, alternatives, and feasibility studies that advance the goals and objectives of the customer. 

Feasibility Studies

The Economical IT Solutions Team can provide resources to facilitate evaluation of a prospective project for the purpose of determining if the project should be undertaken. Feasibility studies normally consider the time, budget, and technology required for completion.

• Information Technology (IT) Strategic Planning and Mission Need Analysis 
• Information Technology Organizational Development
• Information Technology Program Analysis, Assessments and Studies
• Information Technology Research and Development

The Economical IT Solutions Team can provide the resources to identify and research emerging technologies in the IT area. Based on this research, The Economical IT Solutions Team can develop and evaluate prototype solutions and present findings and recommendations to the Government for their consideration.

Automated Workflow System Development and Integration

The defined series of tasks within an organization to produce a final outcome. Sophisticated workgroup computing applications allow you to define different workflows for different types of jobs. The workflow software ensures that the individuals responsible for the next task are notified and receive the data they need to execute their stage of the process.

Business Process Reengineering

The Economical IT Solutions Team can provide resources to support in the development, analysis, and implementation of improvements in the flow of business, work, and program processes and tool utilization.

Benchmarking/Operational Capability Demonstrations

Change Management

Chief Information Officer (CIO) Support

Typically, a CIO is involved with analyzing and reworking existing business processes, with identifying and developing the capability to use new tools, with reshaping the enterprise's physical infrastructure and network access, and with identifying and exploiting the enterprise's knowledge resources. Many CIOs head the enterprise's efforts to integrate the Internet and the World Wide Web into both its long-term strategy and its immediate business plans.

Enterprise Resource Planning Systems Development and Integration

An approach to organizational integration management that relies on integrated application software to provide data on all aspects of the enterprise, such as finance, inventory, human resources, sales, etcetera. The objective of an Enterprise Resource Planning Systems is to provide data, when as needed, to enable an entity to monitor and control its overall operation.

• Enterprise Resource Systems Management
• Enterprise Resource Systems Planning
• Information Assurance Activities
• Information Operations
• Inter/Intra-Company Enterprise Resource Planning

Global Information Systems

Software Life Cycle Management (SLCM)

The Economical IT Solutions Team can provide resources to support any or all phases and stages of SLCM, including planning, analysis, troubleshooting, integration, acquisition, installation, operation, maintenance, training, documentation, and administration. The customer may be responsible for obtaining and/or supporting the necessary software, hardware, firmware, resources, etc. required for a system project.

• Cost Benefit Analysis, Cost Effectiveness Analysis
• Risk Analysis and Assessment
• Stakeholder Analysis
• Total Cost of Ownership Studies

Software Engineering

The Economical IT Solutions Team can provide software engineering support (including planning, analysis, design, evaluation, testing, quality assurance, and project management) in the application of computer equipment through computer programs, procedures, tools, and associated documentation.  

Software Quality Assurance

Customer Relationship Management

CRM entails all aspects of interaction a company has with its customer, whether it is sales or service related.

Information Technology Architecture (ITA) Support

Infrastructure Quality Assurance

Instructional Design, and Modeling & Simulation

The Economical IT Solutions Team can provide instructional design, and modeling & simulation. Instructional Design is the systematic development of instructional specifications using learning and instructional theory to ensure the quality of instruction. It is the entire process of analysis of learning needs and goals and the development of a delivery system to meet those needs. It includes development of instructional materials and activities; and tryout and evaluation of all instruction and learner activities. Instructional Design is that branch of knowledge concerned with research and theory about instructional strategies and the process for developing and implementing those strategies. Instructional Design is the science of creating detailed specifications for the development, implementation, evaluation, and maintenance of situations that facilitate the learning of both large and small units of subject matter at all levels of complexity. Instructional Design can start at any point in the design process. Often a glimmer of an idea is developed to give the core of an instruction situation. By the time the entire process is done the designer looks back and she or he checks to see that all parts of the "science" have been taken into account. Then the entire process is written up as if it occurred in a systematic fashion.

Anti-Virus Management Service (AVMS)

Anti-Virus Management Service enables the detection and removal of system viruses.

The service scans executable files, boot blocks and incoming traffic for malicious code.

Anti-virus applications are constantly active in attempting to detect patterns, activities, and behaviors that may signal the presence of viruses. AVMS enables Agencies to procure anti-virus capabilities that protect their infrastructure.

Biometrics

The Economical IT Solutions Team can provide biometrics services including the reading of the measurable, biological characteristics of an individual in order to identify them to a computer or other electronic system. Biological characteristics normally measured include fingerprints, voice patterns, retinal and iris scans, faces, and even the chemical composition of an individual's perspiration. For the effective "two-factor" security authorization of an individual to a computer system, normally a biometric measure is used in conjunction with a token (such as a smartcard) or an item of knowledge (such as a password). Biometrics might include fingerprints, retina pattern, iris, hand geometry, vein patterns, voice password, or signature dynamics. Biometrics can be used with a smart card to authenticate the user. The user's biometric information is stored on a smart card, the card is placed in a reader, and a biometric scanner reads the information to match it against that on the card. This is a fast, accurate, and highly secure form of user authentication.

Computer Security Awareness and Training

The Economical IT Solutions Team can provide computer security awareness and training. 

• Computer Security Incident Response
• Computer Security Planning
• Security Policy Compliance

Disaster Recovery, Continuity of Operations, and Contingency Planning

The Economical IT Solutions Team can provide disaster recovery, continuity of operations, and contingency planning support, including those for software applications, which are processed on various computer platforms (e.g., personal computers, mainframes, and mini-computers.

Disaster Recovery, Continuity of Operations, and Contingency Planning

The Economical IT Solutions Team can provide disaster recovery, continuity of operations, and contingency planning support, including those for software applications, which are processed on various computer platforms (e.g., personal computers, mainframes, and mini-computers.  

Hot-site and Cold-site Support Services

EITS will provide disaster recovery sites, computer systems, network resources and technical professional services to support disaster recovery test exercises and disaster recoveries within twelve (12) hours of a disaster declaration.

Hardware and Software Maintenance and/or Licensing

The Economical IT Solutions Team can provide for software/hardware maintenance and/or software licenses from 3rd party vendors in support of tasks falling within this functional area.

Independent Verification and Validation (Security)

The Economical IT Solutions Team can provide technical resources to define, develop, and conduct Independent Validation and Verification (IV&V) Tests for Mainframe Automation Information Security; Certification of Sensitive Systems; and Security for Small Systems, Telecommunications, and Client Server. Validation testing shall be designed to ensure that the software developed fully addresses the requirements established to provide specific operation functions. Verification testing shall be designed to determine whether the software code is logically correct for the operation functions for which it was designed. It is expected that the operational areas listed above will be contracted as separate IV&V tasks.  

Certification of Sensitive Systems

The Economical IT Solutions Team can provide support in the certification of sensitive systems.  

Mainframe Automated Information Security Support

The Economical IT Solutions Team can provide operational and analytical support related to security for mainframe information assets.

Security for Small Systems, Telecommunications, and Client Service

The Economical IT Solutions Team can provide security for small systems, telecommunications, and client server support.

Managed Firewall Service

Companies intend to implement Managed Firewall Service in order to secure their internal networks. Similarly to commercial enterprises, companies face increasing network security risks, which they seek to mitigate. This offering is one of the security tools that will help reduce service disruptions caused by malicious access. Managed Firewall Service will prevent unauthorized access to or from private networks, such as Local Area Networks (LANs).

Public Key Infrastructure

A type of electronic signature that is generally considered the most reliable and secure.

Digital signatures use public key infrastructure (PKI) to authenticate the sender and verify the information contained in the document. With the passage of the electronic signatures act, digital signatures are expected to become increasingly popular for exchanging information, conducting transactions and signing contracts over the Internet.

The Economical IT Solutions Team can provide a set of policies, processes, server platforms, software, and workstations used to administer certificates and public-private key pairs, including the ability to issue, maintain, and revoke public key certificates. The architecture, organization, techniques, practices, and procedures that collectively support the implementation and operation of a certificate-based public key cryptographic system.  The PKI consists of systems which collaborate to provide and implement the PCS and possibly other related services. The term generally used to describe the laws, policies, standards, and software that regulate or manipulate certificates and public and private keys. In practice, it is a system of digital certificates, certification authorities, and other registration authorities that verify and authenticate the validity of each party involved in an electronic transaction.

Secure Managed Email Service

Secure Managed Email Service (SMEMS) provides companies with a complete secure and fully managed email security solution. Email security solutions implemented at Company gateways and desktops usually attempt to handle events that have already breached the network. Any delay in applying security updates to this infrastructure exposes the network to rapid outbreaks and dynamic threats. SMEMS offers an additional layer of protection by proactively scanning and monitoring email traffic at the contractor’s security platform, before it enters the Company’s network. The service supports email security functions such as Anti-Virus Scanning, Anti-Spam Filtering, and Content Control. Security engines are continuously updated to maintain effectiveness against threats and inappropriate material. SMEMS works in conjunction with existing

Company email systems, and is implemented without additional investment in hardware and software at Company sites.

Systems Vulnerability Analysis/Assessment and Risk Assessment

Quantitative Risk Analysis of Large Sensitive Systems

The Economical IT Solutions Team can provide support in performing quantitative risk analyses of large sensitive systems, generally including the risk analysis package as an attachment to the system security plan.